We had chad first nice kid but a little inexperienced but he was very nice and over time will improve. Then we had Ira come and finish up with us on Black Friday after 4 hours but he was great and knew what he was doing he made me a deal I could not refuse so that it made worth the 2 more hours of finishing up. Then we met with Tim the financial specialist I cant say enough great things about him explained everything well and had us out of there quickly. He really went the extra mile to get me a great deal and payment that we could all live with. To sum it all up I love my Edge and when I get ready to purchase another vehicle I will be back for Ira and Tim great team. - Tonya G.
I took my truck to get serviced the other day and daisy the service valet assisted me right away. She was very kind and friendly. She made my experience there great. Great customer service. - Javier L.
I recently went to Big Valley Ford to look for a new family car and a commuter car that was good on gas. Right when we walked up to thedealership, I was greeted by Christian Jimenez. He was very nice and he was concerned about my families needs, he wasn't pushy at all! We walked out of there with 2 cars that I absolutely love! Perfect for the family and commuter has so many neat driving features to keep me safe on the road. Thank you Big Valley Ford for helping out my family! - Fatima J. Stockton, CA
I had such a great experience there at Big Valley Ford when I bought the 2014 Explorer. Christian Jimenez does what it takes to keep you happy. Let's just say... I left with a smile on my face. Thanks again! - Christian
Husband and I came in to have his car serviced, and drove out with a new car. We've been thinking about upgrading to a family car and we finally have it! J.P was great! Highly recommend him , wasn't pushy, very knowledgeable ! Thank you so much J.P for working your magic!- Gloria R. Lodi, CA
It is rare to find an honest, down-to-earth car salesman, but I did just that when I met Sam Dozier at Big Valley Ford. I really believe that he cares for his customers, not only throughout the vehicle purchase but after you’ve become part of the Ford family. I know I can call on Sam any time and I truly appreciate him. - Elizabeth D. Stockton, CA
Juan B. in sales and Mr. Fox in finance were great. I got a great APR rate through Ford Finance. I bought two cars in the last year through them and I have not been disappointed. - Kati M. Mountain View, CA
I was a Mazda guy, we were a Mazda family. I bought 2 cars from Stockton Mazda over the last 5 years(1 for me, 1 for my wife) and when it was time to trade in my wife's CX-7 I went to Mazda first to see what they could do. They didn't want to help me any or reward me for my loyalty so I went to Big Valley Ford and Tim Rubino, Jeff Aschwanden, Steve Kubitz and all the Big Valley Ford staff treated me like family. They took care of me and made my car buying experience very easy and fun. Jeff was great, no high pressure sales, he asked me what I was looking for and showed me around. I found a few I liked and we test drove them over to my wife's work so she could see and drive them too. After we found the car we wanted working with Tim to get financing was so easy! No haggling, he made the numbers work to get me the car I wanted at the right price for our budget! And my wife loves her new car!!! When it comes time to trade in my Mazda I will be coming straight to Big Valley Ford.
-Timm Q. Stockton, CA
Giving stars back, Saturday morning, major service for my 250, done right, price was right, and coffee and donuts in the waiting room were a plus. Service writer was on the ball, and took care of what needed to be done. - Dave F. Stockton, CA
We recently accompanied my sister to purchase a used vehicle. I was impressed with the professionalism of Jason Paull in Sales and would recommend him to friends! Tim Rubino is the Sales Manager and reviewed the purchase terms, etc..., he too was very pleasant to do business with.
I do not normally like the car purchase experience but these guys were great to work. - Gail P. Los Angeles, CA